Returns & Refunds policy
1. Private Lesson Policy ($80 Prepaid Rate)
The cost of a prepaid private lesson is $80.
To receive a 100% refund, cancellations must be made at least 24 hours in advance.
Cancellations made less than 24 hours before the scheduled lesson will receive a 50% refund.
No refunds will be issued for cancellations made 2 hour or less before the lesson or for no-shows.
Lessons may be rescheduled without penalty if done at least 2hours in advance.
2. Group Lesson Rates 3 to 8 people
$40 per person for 1.5 hours group class
3. Kids
9 and under PRIVATE LESSON
$50 per hour
9 and under GROUP LESSON
$25 per hour
4. Rain Policy
If 30 minutes or more of the lesson have already passed when it starts raining, the full lesson will be charged.
If it rains within the first 30 minutes of the lesson, the class must be rescheduled, and you have 5 days to do so.
Rescheduled (make-up) lessons must be completed within 5 days of the original class date.
Students must finish the make-up class.
For example, if your lesson was on Monday, you have until Friday to reschedule and complete the make-up class.
5. High-Performance Personalized Packages
High-performance training packages are customized based on the specific time and needs of each player.
Pricing and scheduling are agreed upon directly with the Head Coach.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail ospreystennisacademy@gmail.com